Welcome to E-INSIGHT

 

e-Insight was established in January 2012 with a scope to provide the complete range of solutions and services of NICE Systems Ltd.

 

e-Insight is engaged in providing solutions in the direction of:

  • Voice & Interactions Recording, Quality Management, Workforce Management, Process Optimization, Customer Feedback, Performance Management, Fraud Detection, Security etc, designed for Enterprise Contact Centers, Financial Institutions & Public Sector.

  • Voice & Video Recording, Incident Debriefing & Investigation in all media, Situation Management in real time, Security, addressed to Airports, Banks, Critical Infrastructure, LEA, Public Safety, Public Transport, Safe City & other.

 

The field of e-Insight activity covers the safety and optimization of business processes.

 

The company represents in Greece NICE Systems Ltd, which is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Nice solutions provided, featuring cutting edge technology, coupled with ease of use, enable organizations to improve business performance & increase operational efficiency.

 

NICE Systems offers a variety of solutions that help our customers record, store and retrieve data across any channel (voice, chat, mail, video, social media, etc.), and according to the most demanding regulations (PCI DSS, MIFID II, GDPR etc). To learn more on how your company can benefit from NICE solutions in achieving regulatory compliance, please contact us.